Be Your Purpose Coaching Terms & Conditions

1. Payment Terms
The fee is payable either:
• Upfront, or
• Via an agreed payment plan.
Your place in the session is confirmed once the first payment is received.
If you choose a payment plan, you agree to complete all payments regardless of your level of participation.
2. Refunds, Rescheduling & Series Commitment
The coaching sessions are a commitment to your growth. Refunds are not offered for a change of mind.
Sessions must be used within the agreed timeframe unless otherwise arranged.
If you need to reschedule, please provide at least 24 hours’ notice.
Missed sessions without notice are considered forfeited.
If you choose to discontinue the series early, remaining payments are still due.
3. Confidentiality and Privacy
• Any personal or professional information shared by either party is confidential.
• I may share examples from my life or business to support your learning; you agree not to share these outside the coaching relationship.
• You may share sensitive information about your life, work, or emotional experiences; I will keep this confidential unless required by law (e.g., risk of harm).
• Your data is handled in accordance with the Australian Privacy Act.
4. Limitation of Liability
• You are responsible for your own decisions and outcomes. Coaching provides insight and support, not directives or guarantees.
• Be Your Purpose Coaching is not liable for any actions you take or fail to take based on our work together. To the maximum extent permitted by law, all liability is excluded, including all liability for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of income, loss of opportunity, emotional distress, or damage to reputation, howsoever arising.
• Under Australian Consumer Law, if there is a major issue with the service, the Coach’s liability is limited to:
1. providing the services again, or
2. paying the cost of having the services supplied again.
• If this limitation is found unenforceable, the Coach’s total aggregate liability for all claims arising under or in connection with this agreement will not exceed the amount you paid for the series. Any claim arising under or in connection with this agreement must be brought within three (3) months of the date on which the cause of action arose, failing which such claim shall be irrevocably barred.
• You agree to indemnify and hold harmless Be Your Purpose Coaching, its officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your decisions, actions, or omissions taken during or as a result of the coaching engagement; (b) any breach by you of these Terms & Conditions; or (c) any third-party claim arising from your use or misuse of the coaching services or materials provided.
5. Professional Advice Disclaimer
Coaching does not replace legal, medical, financial, psychological, or other professional advice.
You agree to seek independent guidance where appropriate and understand that all decisions and actions remain your responsibility.
6. Intellectual Property
All coaching materials, tools, processes, and resources provided to you remain the intellectual property of Be Your Purpose Coaching.
You are granted a personal, non-exclusive, non-transferable licence to use these materials for your own private use only. You must not share, reproduce, distribute, teach, adapt, or sell any materials to any third party without prior written consent.
7. Dispute Resolution
If a concern arises, we agree to communicate respectfully and attempt to resolve it through discussion.
If we cannot resolve the issue within 14 days, we will engage an independent accredited mediator (online if needed). We will share mediation costs equally.
This agreement is governed by the laws of Victoria, Australia.
8. Force Majeure
Neither party shall be liable for any delay or failure to perform their obligations under this agreement where such delay or failure results from circumstances beyond that party’s reasonable control, including but not limited to illness, injury, natural disaster, pandemic, government restrictions, internet or technology failure, or personal emergency. In such circumstances, the affected party shall notify the other party as soon as reasonably practicable, and the parties shall use reasonable endeavours to reschedule any affected sessions. If the force majeure event continues for a period exceeding thirty (30) days, either party may terminate this agreement by written notice, and the Client shall be entitled to a pro-rata refund of fees paid in respect of sessions not yet delivered.